Preference Cleaner Download Anything From

Do not follow the links, and never download anything from that site.

Is this a real pop up or an adware How do i get rid of it thanks.

Every time I try to delete the file, it says I cant because its open.

B You may have installed a fake utility called Advanced Mac Cleaner.

Preference Cleaner Software That Purports

Like any software that purports to automatically clean up or speed up a Mac, its a scam, and some variants of it are ad-injection malware.

Malware is always changing to get around the defenses against it.

Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.

If you paid for the software with a credit card, consider reporting the charge to the bank as fraudulent.

Step 1 Triple-click anywhere in the line below on this page to select it: LibraryLaunchAgents Right-click or control -click the highlighted line and select Services Open from the contextual menu.

If it does, look inside it for files with a name that begins in either of these ways: com.pcv.

WebShoppy Move any such file to the Trash.

If you dont see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C.

You may not see what you pasted because a line break is included.

Press return. Step 2 Open this folder as in Step 1: LibraryLaunchAgents Inside it there may be one or more files with a name beginning in com.WebTools If so, move those files, and only those, to the Trash.

Dont delete the LaunchAgents folder or anything else inside it.

Step 3 Open the Applications folder and move an item named Advanced Mac Cleaner (if its present) to the Trash.

Also remove any items with a name such as Shoppy or WebShoppy.

Empty the Trash. Step 4 In the Extensions tab of the Safari preferences window, uninstall an extension named XSearch if its present.

You may have to do the equivalent in the Chrome and Firefox browsers, if you use either of those.

Step 5 The malware is now permanently inactivated, provided that you dont reinstall it.

Delete the following items, if they exist, as in Step 1: LibraryApplication Supportamc LibraryAdvancedMacCleaner LibraryApplication SupportWebTools Theres no need to log out or restart after taking this step.

The problem may have started when you downloaded something, such as the application FileZilla, from the Sourceforge website or some other Internet cesspit.

All software should be downloaded only from the developers website or from the Mac App Store, if applicable.

C Links have been posted in this thread to the macupdate website.

Mac Preference Cleaner